1.Q: Are you factory or trading company?
A: We are factory.
2.Q: What’s your minimum order quantity?
A: 100pcs/style for stock order, 1000pcs/style for custom order.
3.Q: Can I make a trial order?
A: Yes, we can accept sample order less than MOQ.
4.Q: Is sample charges refundable?
A: Yes, we will refund your sample cost after you confirm the order.
The cost will be reduced from your order amount.
5.Q: What is your sample delivery time?
A: Usually, stock belt takes 2 days, others about 7-10 days.
6.Q: What's your lead time for mass production?
A: 30-35 days for belts depends on designs and order quantity.
7.Q: Can you add our own logo on product?
A: Yes, we can add logos by lasing, engraving, embossing, stamping and so on.
8.Q: What's your payment terms?
A: 1. 30% deposit before production, 70% balance paid before shipping;
2. L/C; 3. T/T; 4. Alibaba secure payment.
9.Q: Can I make mix order?
A: Yes, our MOQ is 1000pcs/style for belts, you can make mix color for your order.
10.Q. Can you help me make my own design? And how about the sample fee&sample time?
A. Sure. We have professional development team to do personalized design. And we have
made OEM&ODM service for many years. You only need to tell us your idea or provide us the drawing,the rest we will do.
Sample time is 7-10 days, and sample fee will be returned back to you once mass order qty is up to 3000pcs
11.Q. What kind of chemical or physical tests can you pass?
A: Nickel free, AZO free, Lead free, Phthalates (6P-8P), DMF, C65, Reach and so on.
